In our desire to serve the community in the most satisfying and exceptional way, we implement certain guidelines that is strictly practiced in our Center.

Implementation of Safety and Well Being

All procedures in our office even exceed the guidelines established by the Center for Disease Control (CDC) and the Occupational Safety and Health Agency (OSHA).

Competent and Highly Skilled Staff

Our staff members are very knowledgeable on all the service we offer. Aside from the high standard of education they have acquired, they have been compelled to undergo an extensive training in sterilization procedures. We grant them all the support to a continuing education course to keep them updated on the most advanced techniques in the industry today.

Security on Privacy and Patient Confidentiality

We protect the privacy of all information regarding all health condition and all treatments done to patients. We allow the patients to inspect their own record, received a listing of disclosure and correct or add information in their record. We encourage them to question when in doubt, give their suggestions if any and raise their concerns or complaints. A complaint and suggestion box is available at the reception area.

We strictly protect all health information which includes details about past, present or future health condition.

Guidelines for Disclosure of Information:

• We disclose information for the purpose of treatment, payment and healthcare operations.
• We disclose information to your insurance provider to verify coverable treatments or whether the service has been previously provided.
• We disclose information in order to check your benefits, request payment or process your claims by your insurance provider.
• We disclose information as part of certain operations such as quality improvement or evaluation of dental services performed.
• We may disclose information when asked by the sponsor of your health plan, unless we are prohibited by law.
• We may use or disclose information without your authorization for several reasons subject to certain requirements, for public health purposes, auditing purposes, research studies and emergencies.
• We provide information when required by law such as law enforcement in specific circumstances or for judicial or administrative proceedings.

In any other situation, we shall inform the patients and require a written authorization before disclosing any medical record and details. This authorization may be revoked should the patient decide to stop future use or disclosure. In an instance when our policies change, we immediately send a notice to all clients. A copy of the new policies and guidelines may be given upon request.